Privacy Policy

Effective Date: February 12, 2026

Website: www.glitchgarb.com

1. Introduction

GlitchGarb operates the website www.glitchgarb.com.

We are committed to protecting your privacy and handling your personal data in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, or purchase products from us worldwide.

By using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

A. Personal Information

When you create an account, place an order, or sign up for drop alerts, we may collect:

• Full name
• Email address
• Phone number
• Shipping and billing address
• Payment information (processed securely via third-party providers)
• Order history

B. Account Information

• Username and encrypted password
• VIP status
• Purchase history
• Drop participation history

C. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages viewed and time spent
• Referral source
• Cookies and tracking data

3. Legal Basis for Processing (GDPR – EU/UK Users)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases:

• Performance of a contract (to process your orders)
• Legal obligation (to comply with tax and regulatory requirements)
• Legitimate interests (to improve our services and prevent fraud)
• Consent (for marketing emails and SMS alerts)

You may withdraw your consent at any time.

4. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide customer service and support
• Send order confirmations and shipping updates
• Send drop alerts and promotional communications (if opted in)
• Improve our website, products, and user experience
• Prevent fraud and unauthorized transactions
• Comply with legal obligations

5. Marketing Communications

If you subscribe to our newsletter or drop alerts:

• You may receive emails or SMS messages about upcoming releases, promotions, and brand updates.
• You can unsubscribe at any time by clicking the "Unsubscribe" link in emails or contacting us directly.

We do not send marketing communications without consent where required by law.

6. Payments

We do not store full payment card details on our servers.

All payments are processed by secure third-party payment processors that comply with applicable security standards (such as PCI-DSS).

7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain login sessions
• Analyze website traffic
• Improve performance
• Personalize your experience

You may manage cookie preferences through your browser settings. Some features of the website may not function properly if cookies are disabled.

8. Sharing of Information

We do not sell your personal information.

We may share your data with trusted third parties, including:

• Payment processors
• Shipping and logistics providers
• Email and SMS marketing platforms
• Analytics providers
• Fraud prevention services

These third parties are only given access to information necessary to perform their services.

9. International Data Transfers

As we operate internationally, your information may be transferred to and processed in countries outside your country of residence.

Where required, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable laws.

10. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Restrict or object to certain processing
• Request data portability
• Opt out of marketing communications

California residents (CCPA/CPRA) may also request:

• Disclosure of categories of personal data collected
• Deletion of personal data
• Confirmation that personal data is not sold

To exercise your rights, contact us at:
Email: support@glitchgarb.com

We may require verification of identity before processing certain requests.

11. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill orders
• Maintain business records
• Comply with legal and tax obligations
• Resolve disputes

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• SSL encryption
• Secure authentication systems
• Restricted administrative access

However, no method of transmission over the internet is completely secure.

13. Children's Privacy

Our website is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

If we become aware that we have collected such data, we will take steps to delete it.

14. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.

15. Contact Information

If you have questions about this Privacy Policy or your data, please contact:

GlitchGarb
Email: support@glitchgarb.com
Website: www.glitchgarb.com